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Burning Wood

Wood ought not to be burnt on a stove if it is not seasoned and dry, you pollute the atmosphere, tar up your chimney, and chimney fires are caused. Wood needs to be no more than 20% moisture content, and when buying wood straight from a local log supplier, they will not usually be dried and seasoned. Logs don’t dry in a garage, they need to be out in the open, preferably with just a roof or cover over them. When seasoned wood is burnt on a very efficient stove, you can produce over 5kW of heat per hour using only 1.5kg of wood – which is the equivalent of two hard wood logs, roughly 6” long x 3” diameter.

A Carbon Neutral Fuel

When trees grow they absorb carbon dioxide and generate oxygen. Whether wood is burnt in a stove or left to rot, it will release the same amount of carbon dioxide. Using a non approved fuel may cause damage to the stove and will not be covered by our guarantee. Wood needs to be dry and seasoned ( maximum 20% moisture content). Do not burn any liquid fuel. Do not burn wood pellets. Do not burn wood chips. Do not use household coal, high petroleum based fuels, Petrocoke, Burnwell or Anthracite. A comprehensive list of approved fuels for closed appliances is available on the HETAS website.

Genuine spares

Just like a car, a stove may occasionally need a small repair or a spare part. For optimal running and durability of your stove we only recommend buying genuine spare parts. Genuine Town & Country spare parts can only be sourced from the Approved Local Dealer a stove is purchased from. Please ask your Approved Local Dealer for more information regarding spare parts. Genuine Town & Country glass has our logo in the bottom right corner.

Cast Iron or Steel Stoves?

Steel is stronger and more durable as the seams are welded together, whereas cast iron stoves are bolted and sealed together with fire cement or rope. In time the bolts corrode and the stove is not airtight and not usable. Also cast iron is very brittle and may crack if heated up too quickly, the Town and Country stoves will expand and contract through operation and should last for 50 years or more. In the past bridges were all built of cast iron, but for the same reasons, they are not any more. A Town and Country stove is one of the most efficient stoves on the market, up to 84% efficient as you can see by reading our brochure, so you can be assured you are buying a top quality stove at a reasonable price, which will keep your family and home warm for many years to come.


At Town and Country Fires we have developed our stoves so that the glass stays clean. Our stoves only require a single pane of glass, making replacing and maintaining simple and cost effective. A double glazed unit keeps more heat within the stove and sending it up the chimney making it less efficient. On our stoves the heat can transmit through the single glass easily. Other maufacturers who use the old fashion method of a double glazed glass unit rely on the glass keeping warmth inside the stove to keep the glass clean.

CE Approved

The full range of Town and Country Fires solid fuel and wood burning stoves all carry certified efficiency ratings and comply with EN 13240 2001 + A2:2004/BS EN 13229:2001. Our gas stoves are to EN 613:2001 + CE marked.

Minimum Clearances

View our PDF to see the minimum clearances from combustible material.

Dimensions & Emissions Comparison Chart

Please see our PDF with product dimensions and emissions comparison chart.

Internet Policy

Town and Country Fires recommend that customers buy Town and Country Stoves only from a local, recognised stockist. If products are purchased from a non-approved source, we cannot guarantee that the product purchased is an up-to-date model with the latest features, nor can we be sure that the potential customer will have been given the best advice regarding suitability and installation. We point out that there is no contract between Town and Country Fires and the customer, their contract is with the supplier and our contract is with the dealer only. A customer buying through the internet can have no redress via us and will be passed back through the chain if necessary.

Free 10 Year Guarantee

Town and Country Fires recommend that stoves are purchased only through a local, approved stockist, and installation must be undertaken by a qualified fitter. There is a Guarantee form with every wood burning / solid fuel stove, this covers the workmanship of the stove for 12 months, but as long as the guarantee form is completed and returned to us and the above conditions have been complied with, then the guarantee is upgraded to ten years. Your local approved stockist will be able to advise you on suitability and installation. They will also be able to supply you with any spares in the future.

Please note

Town and Country Fires continually strive to improve their products and therefore reserve the right to alter any specifications without prior notice. The photos on this website are for illustrative purposes only.